Jayne has over 20 years experience in the insurance industry having started her career in the account department at General Accident at age 16.

Jayne moved into personal lines insurance and then eventually into claims. In 2002 Jayne moved to Profile Insurance and later IFM in 2005.

Jayne obtained her CII FIT qualification in 2002 and has a wealth of experience in both claims and the technical side of insurance.